For advanced project management needs, SHANTI advocates the use of JIRA, an web-based system that provides issue tracking and project management facilities. JIRA is used by SHANTI, ITS, parts of the Library, and UVa's Tibetan and Himalayan Library.

Knowledge Base entries in this section provide instructions for the above groups using UVa's JIRA instance.

Components of JIRA includes:

  • Issues - An issue could represent a software bug, a project task, a help desk ticket, a leave request form, etc.
  • Projects - A collection of issues
  • Filters - A way to save issue searches
  • Dashboard - A way to display your projects, filters and issues